Advanced Physiotherapy is now offering services via telerehabilitation to our new and existing patients that need support.
For those needing urgent care, please call 604-541-9245 to establish a consultation with a physiotherapist to determine the best course of action.
For patients not needing urgent care, Telehealth services are available now. Our physiotherapists can provide an individual assessment and treatment plan that meets your goals during this time of self-isolation.
These services include:
Arthritis Physiotherapy Consultation
Injury diagnosis and advice
Post-surgical rehabilitation guidance
Pain management education
Video-based home exercise programs
FREQUENTLY ASKED QUESTIONS
WHAT IS TELEREHABILITATION AND IS IT APPROPRIATE FOR YOU?
Telerehabilitation/telehealth and/ or virtual care is a communication tool that allows your physiotherapist and you to communicate with each other via video conferencing technology.
Not all patients and injuries are appropriate for telehealth. We suggest giving our clinic a call to find out whether you’re a good candidate for telehealth.
WILL I GET THE SAME LEVEL OF CARE?
Yes, absolutely! You will receive the same expert care as if you were seeing the physiotherapist in person.
WHAT IS REQUIRED OF ME?
Space to move your body
A private, quiet space free of distractions
A laptop, smartphone (Android or iPhone) or tablet (such as an iPad) with a camera and a microphone. No software application is required.
HOW DOES IT WORK?
Prior to your appointment, you will receive (via email or text) a link to your appointment session. This will enable both an audio and video connection between you and your physiotherapist.
Any documentation that you need to review and complete prior to your appointment will be sent to you ahead of time.
WHAT CAN I EXPECT FOR MY FIRST APPOINTMENT?
At the beginning of a telerehabilitation session, the physiotherapist will review your ID, obtain consent to participate in the session via the electronic communication platform and will then proceed with the assessment or treatment in a similar manner as for an in-person appointment, including discussing your medical history, concerns and current status.
HOW DO I PAY?
Payment is due at the time of your appointment via credit card. Your credit card will only be used to process payment for telerehabilitation sessions
A receipt will be emailed to you upon payment which can be submitted to your insurance company.
Our physiotherapists will be using a telerehabilitation platform for the appointments. Each virtual care session will last from 15 to 60 minutes. Our private rates will remain the same.